Payment Methods & Policy

We offer secure, flexible, and hassle-free payment options to make your shopping experience smooth and reliable.

Accepted Payment Methods
We currently accept the following payment methods at checkout:
– Visa
– Mastercard
– American Express
– Maestro
– Apple Pay
– Google Pay
– Shop Pay
– PayPal

All payments are processed in GBP (£ – British Pound Sterling). The total amount you see at checkout is the exact amount you will be charged — no hidden fees.

Secure Checkout
Your security is our priority. Our checkout process is encrypted with SSL (Secure Socket Layer) technology, ensuring your card details and personal data are protected at every step. We do not store or have access to your full payment information — all transactions are handled securely by trusted third-party payment providers.

Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email within minutes. If you do not receive this email, please check your spam/junk folder or contact us at support@kidsvault.uk.

Billing Information
Please ensure your billing address matches the one registered with your payment provider. Orders flagged for mismatched billing may be delayed for verification.

Failed Transactions
If your payment is declined or fails to go through, please double-check your card details and available balance. You may also try a different method or contact your card issuer. If problems persist, feel free to reach out to our support team for assistance.

Fraud Prevention
To protect our customers and our business, all payments are subject to fraud screening. In rare cases, we may contact you to verify your identity or request additional information. Orders suspected of fraudulent activity may be canceled without prior notice.

Currency & Exchange Rates
All prices are listed in GBP. If you are using a non-UK card or international payment method, your bank may apply conversion rates or additional fees. Kids Vault is not responsible for exchange rate differences or charges applied by your card provider.

Need Help?
For any payment-related issues or questions, contact us at support@kidsvault.uk. Our team is happy to assist with billing inquiries, failed payments, or refund processing updates.

Your trust is important to us. We aim to make every transaction safe, simple, and worry-free.